We insist on exceptional quality, value and service. We guarantee every item will give you complete satisfaction.
You may return or exchange unopened packages within 30 days of receiving it. Opened package is not allowed to return.
To return, customer must following the following steps:
1)Obtain Return Authorization Number from PCL;
2)Make sure package is safe to be shipped;
3)Must ship the package back using UPS/FEDEX or any shipping service with tracking information provided to PCL;
4)Must ship the package insured, or any damaged will be charged to customer's account;
5)When we sometimes offer free shipping on promotion, we do incur shipping fee for shipping to customer, so these shipping fee (usually 15% of product price)will not be refundable;
6)Any missing or damaged item will be charged to customer's account;
7)Refund will be issued once PCL receive and check the package.